As a framer, you help people preserve, showcase, and celebrate their artwork, photographs, and memorabilia. While you consistently provide high-quality craftsmanship, delivering premium framing services means creating a personal and customized experience.
From helping clients select the perfect materials to offering specialized vendor products, premium framing services focus on exceeding customer expectations and giving them a framed piece they can enjoy in their home or office.
Discover six essential steps to providing customers with the care and quality they expect from a premium framing experience.
1. Showcase Frame Choices With Visual Previews
To get customers excited about premium framing services, offer visual previews that let them see exactly how their frame, mat, and finish choices will look with their artwork. Use tools like FrameVue to display various combinations, helping them visualize the final product before deciding.
Let them fine-tune their options in real time, helping them pick the materials and finishing touches that match their vision. This hands-on experience keeps them involved and confident throughout the process and enables you to meet their expectations.
2. Generate Quick and Accurate Quotes
Generate accurate quotes in seconds to provide a more seamless experience for your clients. Use a cloud-based point of sale (POS) system to instantly calculate pricing based on frame style, size, and materials, helping customers see upfront costs.
During consultations, you can easily compare options, like metal versus wooden frames, showing how different choices impact their quote. Instant pricing lets clients quickly decide what works best for their budget, letting you move forward on their piece while maintaining transparency and trust throughout the process.
3. Track Jobs From Start to Finish
Providing premium art framing services requires a streamlined workflow to ensure everything stays on track and schedule. To achieve this, implement a detailed job tracking system that monitors every stage from order placement to final delivery.
With your framing management software, keep tabs on when materials arrive, when frames are being assembled, and when projects are ready for pickup with your art framing. Share regular updates with customers to keep them engaged in the progress.
This collaborative process demonstrates your commitment to delivering high-quality, premium framing services with attention to every detail.
4. Integrate With Multiple Vendors
Partner with multiple vendors to give clients access to a broader range of high-quality materials. Stock your store with leading suppliers like Nielsen and Fotiou, offering frames that reflect the craftsmanship clients expect from premium framing services.
With vendor integration software, you can quickly add products like mouldings and mattings to keep your catalog fresh. Good relationships with multiple suppliers mean you can:
- Meet different customer budgets
- Find unique frames for special projects
- Ensure consistent quality
- Easily handle custom requests
Last, live pricing updates ensure your offerings are always accurate, giving customers more choices and simplifying inventory management.
5. Simplify Billing and Payments
Premium framing services should be convenient, including making payments simple for your customers. Offer flexible payment options, including online and in-store transactions. Accept debit and credit cards, EMV, Apple Pay, and Google Pay, giving clients multiple ways to pay.
Set up a plug-and-play terminal that connects directly to your POS for fast, secure payments without errors. Store cards on file for returning clients to make future purchases even quicker. This seamless payment process adds to the experience, offering a hassle-free way to complete transactions.
6. Personalized Service Throughout the Work Order
Personalized service builds customer loyalty and drives referrals in premium framing. Give customers the attention they deserve by using a POS system to save preferences and past projects, allowing you to tailor future suggestions.
Create custom templates for seamless reordering and offer exclusive products like museum-quality glass or handcrafted frames. Remembering each customer’s preferences and offering unique materials increases the chances they will refer others, helping you build trust and long-term relationships.
Power Your Premium Services With a Specialized POS Solution
LifeSaver POS is an all-in-one point of sale (POS) software designed specifically for art and photo framers. The system simplifies your daily workflow, helping you provide personalized services with features like:
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Vendor integration: The platform connects you with top vendors like CMI and Don Mar, updating catalogs and pricing in real time to keep your offerings current.
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One-point payment processing: With LifeSaver, you can handle all payments — debit, credit, mobile — quickly and securely, both online and in-store, giving your customers a convenient way to pay their invoices.
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Visualization tools: The framing management software integrates with FrameVue, to give customers a digital preview of frame options, helping them pick the right frame, matting, and moulding for their artwork.
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Automated work order tracking: Our platform tracks projects from order to completion, helping you stay on schedule, keep customers updated, and notify them when the final project is ready for pickup.
Created to help you craft lasting pieces for your clients, our frame store management tool equips you with the tools and support needed to deliver premium framing services and improve the customer experience.
Try LifeSaver Today With a Free Trial
LifeSaver has been a trusted solution in the framing industry for nearly 30 years, helping professionals like you streamline their workflow and deliver exceptional customer service.
Whether you’re looking to simplify vendor management, visualize frame options, or track projects from start to finish, our platform offers the tools you need to succeed.
Sign up for a free trial today and see how an all-in-one frame store management tool can make running your frame store easier and keep customers coming back.
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