As a frame shop owner, your challenges mirror those of any retail business — managing inventory, tracking orders, and keeping customers happy.
But your framing shop isn’t just another retail business. Your business is unique and requires more than a generic point of sale (POS) system to manage it well. Dedicated framing POS software gives you the specialized tools to manage your small business and provide unbeatable customer service.
This blog highlights the key benefits of using an industry-specific POS system for your framing business.
1. Advanced Inventory Management
While all retail businesses need to manage inventory, your frame shop’s selection needs to be as varied as your customers’ preferences. You have to track a wide range of materials, from mats, moldings, and backing boards to adhesives and hanging hardware. Each item type comes in numerous sizes, colors, and styles, which standard retail POS inventory management software may not track accurately.
Framing POS software offers inventory tracking tools tailored to your unique needs. These user-friendly tools let you focus on fulfilling customer orders rather than manually managing stock. Framing inventory management helps avoid having too much stock, reduce waste, and ensure you always have the materials you need.
2. Custom Quoting and Pricing
As a frame shop owner, every product you create is custom made to your customers’ exact specifications. Your pricing needs to reflect the materials, sizes, and complexity of each design. Standard retail software falls short here, as it’s designed for generic items and simpler pricing models.
Choosing dedicated framing POS software allows you to seamlessly integrate your pricing structure into your point of sale. It calculates framing project costs based on material expenses and customer specifications, providing quick, accurate, and transparent quotes — resulting in a better customer experience.
3. Detailed Sales Tracking and Reporting
Since nearly every sale is a custom order, you need a POS system capable of accurately tracking and reporting every item. Framing POS software can help you:
- Handle complex pricing and order components
- Show you which products and sizes sell best
- Identify customer preference trends
- Predict future demand for materials
This sales data helps you make smart choices when restocking and lets you tweak your marketing strategy to increase framing sales.
4. Customer Relationship Management
Customers appreciate a personalized experience — 71% of all consumers want businesses to offer tailored services and interactions. This means your priority should be managing relationships and delivering the best possible customer service.
You need a solution to track detailed and accurate customer information in real time to do this. General POS systems often come with basic CRM tools that lack the full range of features you need.
Using a dedicated art framing POS software gives you access to specialized CRM tools. For example, the system can detail a customer’s materials or design preferences and track their complete order history. It can also handle automatic follow-ups and reminders, such as progress updates on orders or maintenance and service reminders.
In addition to CRM tools, implementing a customer loyalty program through your POS system helps you give customers the personalized experience they want, increasing repeat business and retention rates.
5. Frame Supplier and Vendor Integrations
When it’s time to restock your frame shop, you usually have to order from multiple vendors and suppliers. And as your shop grows, manually tracking these purchases becomes more complicated.
Your framing store POS system can handle these tasks with vendor integrations, letting you order new products from the same interface you use to manage your inventory. You can buy directly from renowned framing industry manufacturers, such as CMI, Bella Moulding, Don Mar, Nielsen, Fotiou, and Larson-Juhl.
Another benefit to framing POS software is that vendor updates are automatically reflected in your system. When a supplier changes pricing, product descriptions, availability, and more, you can rely on your software being up to date.
6. Efficient Checkout Process
To give your customers the most positive shopping experience possible, you need a fast and convenient checkout process. Choosing a framing POS system that offers in-house payment processing is one of the best solutions.
Integrated systems connect to your credit card processing terminals, minimizing the need to enter transaction details manually and reducing payment delays and potential errors. They also support more payment methods, letting customers pay how they want.
For example, the LifeSaver frame shop POS system supports mobile payment methods like Apple Pay or Google Pay — and the same team that helps you with onboarding and training manages merchant services.
7. Security and Industry Compliance
Retail businesses, including framing shops, are among the top cyberattack targets. A data breach can cost an average of $5.61 million, not to mention the long-term damage to your reputation and customer trust.
A dedicated POS system for framing businesses integrates numerous security systems and measures to protect your store from a data breach.
Examples include fraud detection and prevention systems, continuous monitoring for suspicious activity, and compliance with Payment Card Industry Data Security Standards (PCI-DSS). These systems are essential to keeping your business data safe from breaches or cyber theft, preserving customer loyalty, and protecting your store from costly losses.
Take the Next Step: Upgrade to LifeSaver’s Framing POS Software
In a highly specialized industry like art framing, using generic POS software can lead to inefficiencies, missed sales opportunities, and customer dissatisfaction. To stay competitive and meet the unique demands of your business, you need a POS system tailored specifically for art framing business.
LifeSaver POS equips you with the tools you need to deliver exceptional customer service, from efficient inventory management to accurate order quoting, pricing, and sales tracking. You can also easily order materials from trusted framing vendors, manage customer relationships, speed up checkouts, and protect customer data.
LifeSaver is a cloud-based framing POS software that integrates all these features in the same package. Build a fast, convenient, and trustworthy shopping experience for your customers with the top-rated frame store software. Start your free LifeSaver POS trial today.
Comments